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Education Cloud & EDA

ACEEN helps educational institutions unify the learner experience—from first inquiry to lifelong alumni connection—on Salesforce Education Cloud. With Education Data Architecture (EDA), schools, universities, and training providers manage the full student and alumni lifecycle in one secure, connected platform. The result is stronger relationships, fewer silos, and data you can actually use to drive outcomes that matter.

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Why Education Cloud with EDA?

Education Cloud brings your most critical student information—academic history, grades, advising notes, and engagement data—into a single source of truth. EDA provides a flexible data model tailored to education, so you can align systems and teams across admissions, student services, and advancement without the usual integration headaches. We configure EDA to fit your institution’s unique programs, processes, and reporting needs, so your people spend less time wrangling data and more time supporting learners.

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BENEFITS

What EDA Models Can Do For Your Institution

Core learner data: Students, contacts, programs, terms, academic history, grades.
Teaching and enrollment: Courses, sections, enrollments, outcomes, prerequisites.
Campus relationships: Affiliations to departments, clubs, and external organizations.
Advising and support: Success plans, alerts, appointments, notes, and interventions.
Advancement and alumni: Constituent profiles, engagement history, giving and campaigns.

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ALL-IN-ONE

A Connected Journey On One P latform

Recruitment and admissions: Manage outreach, inquiries, and applications with real-time visibility across channels.
Student success and retention: Use early alerts, success plans, and proactive advising to support at-risk students before issues escalate.
Advancement and alumni relations: Track engagement, tailor communications, and streamline donor management to deepen lifelong connections.

  • Together, these workflows live inside Education Cloud, so information flows with the student—from prospect to graduate to active alumnus—without duplicate data or broken context.
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